ÿþ <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML> <HEAD id="Head"> <TITLE> Wintek Computer, Inc: Your source for Desktops, Notebooks, Servers and Storage Solutions </TITLE> <META NAME="DESCRIPTION" CONTENT="ZT Systems: Your source for Desktops, Notebook, Servers and Storage Solutions"> <META NAME="KEYWORDS" CONTENT="ZT Systems: Your source for Desktops, Notebook, Servers and Storage Solutions"> <META NAME="COPYRIGHT" CONTENT="Copyright (c) 2007 by Wintek Computer"> <META NAME="GENERATOR" CONTENT=""> <META NAME="AUTHOR" CONTENT="ztsystems.com"> <META NAME="RESOURCE-TYPE" CONTENT="DOCUMENT"> <META NAME="DISTRIBUTION" CONTENT="GLOBAL"> <META NAME="ROBOTS" CONTENT="INDEX, FOLLOW"> <META NAME="REVISIT-AFTER" CONTENT="1 DAYS"> <META NAME="RATING" CONTENT="GENERAL"> <style id="StylePlaceholder"></style> <LINK id="_Portals__default_" rel="stylesheet" type="text/css" href="Objects/default.css"></LINK><LINK id="_Portals_15_Skins_ZT_2007_b004_" rel="stylesheet" type="text/css" href="/Objects/skin.css"></LINK><LINK id="_Portals_15_Skins_ZT_2007_b004_Skin_css" rel="stylesheet" type="text/css" href="/Objects/Skin.css"></LINK><LINK id="_Portals_15_" rel="stylesheet" type="text/css" href="/Objects/portal.css"></LINK> </HEAD> <BODY id="Body" ONSCROLL="bodyscroll()" BOTTOMMARGIN="0" LEFTMARGIN="0" TOPMARGIN="0" RIGHTMARGIN="0" MARGINWIDTH="0" MARGINHEIGHT="0"> <script language="javascript" src="/Objects/commonscripts.js"> <script language="JavaScript"><!-- function bodyscroll() { var F=document.forms[0]; 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color: #545454"> <b>WINTEK</b></span><b><font style="font-size: 14px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> TERMS OF SALES &amp; WARRANTY/RMA RETURN POLICY</font><br> <a class="link2u" target="_blank" href="http://www.ztsystems.com/images/zt-rmaform.pdf"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="2"> RMA Form</font></a></b></td> </tr> </table> </td> </tr> <tr> <td height="19">&nbsp;</td> </tr> <tr> <td height="19"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table3"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#669933" size="1"> <b><font color="#529f1c">(A) PAYMENT</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Terms are cash or account sales. Unless otherwise indicated in writing, invoice becomes past due the day after the terms stated on the invoice and a FINANCE CHARGE will be due on the balance at the rate of 1-1/2% per month which is an ANNUAL PERCENTAGE RATE of 18% unless the prime rate exceeds 18% per annum, at which time the prime rate will be the finance charge. Customer agrees to pay such attorney&#39;s fees and costs as are actually incurred for the collection of this amount whether or not suit is instituted.</font></td> </tr> </table> </td> </tr> <tr> <td height="19"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table4"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="1"> <b><font color="#529f1c">(B) GENERAL RMA TERM AND CONDITIONS</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Wintek Computer offers 30days (CPU, DRAM, MEMORY) to 12 months limited warranty for component purchases and 3-year limited warranty for systems from the date stated on the original invoice. The warranty will not apply to those products are damaged due to misuse, abuse negligence or modification by any party other than Wintek Computer. This warranty is non-transferable.</font></td> </tr> </table> </td> </tr> <tr> <td height="19"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table5"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="1"> <b><font color="#529f1c">(C) DOA RETURN POLICY</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Products found to be defective and are returned within 15 days of original invoice will be considered DOA, and are subject to exchange or replacement within two weeks of return receipt. Return Merchandise Authorization (RMA) is required for all returns. Our certified Technicians will test all DOA returns. If they are found to be non-defective, we will return them to customer.</font></td> </tr> </table> </td> </tr> <tr> <td height="19"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table6"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="1"> <b><font color="#529f1c">(D) Credit Policy</font></b></font></td> </tr> <tr> <td colSpan="2" height="28"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> <i>All returns and credits are subject to final approval, and upon meeting the following criteria:</i></font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> RMA number must be obtained prior to return</font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Merchandise must be returned within 30 days of original invoice, unless otherwise noted.</font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Restocking fees for non-defective returns may be assessed. No cash refunds.</font></td> </tr> </table> </td> </tr> <tr> <td height="19"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table7"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#669933" size="1"> <b><font color="#529f1c">(E) Return Merchandise Policy</font></b></font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Cross shipments are not available. All returns require prior authorization and RMA number. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> All returns without authorization numbers will be refused.</font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> RMA requests may be submitted online or via fax.</font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> RMA forms must be filled out completely; including invoice numbers, serial numbers (where applicable), and customer information.</font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Once verified, RMA numbers will be issued via fax or email.</font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Items must be returned in the original box with all materials and documentation.</font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> A copy of the invoice and problem description should be included to facilitate processing. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> RMA numbers are valid for 30 days from the date of issue.</font></td> </tr> </table> </td> </tr> <tr> <td height="19">&nbsp;</td> </tr> <tr vAlign="center"> <td vAlign="top" height="2"> <table cellSpacing="3" cellPadding="0" width="100%" border="0" id="table8"> <tr> <td><b> <font face="Verdana, Arial, Helvetica, sans-serif" size="2" color="#FF6600"> Wintek</font><font face="Verdana, Arial, Helvetica, sans-serif" color="#ff6600" size="2"> Agreement of sale RMA</font></b></td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="10"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table9"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1"> AGREEMENT OF SALE AND WARRANTY PROVISIONS</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> This Agreement contains the terms and conditions that apply to the purchase of merchandize and services offered on system(s) configured and sold by Wintek Computer and describes your rights and obligations. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The use of this site is governed by this agreement and by using this website you indicate that you are in agreement with and intended to be bound by the Terms and Conditions set forth herein. </font> </td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Wintek Computer will make every effort to be accurate however, errors do occur. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Wintek Computer is not liable for inaccurate, incomplete or unreliable information that may appear on the website. Advertisement may contain errors and omissions of product description, pictorial representation, pricing and availability. These will be corrected as soon as it comes to Wintek Computer&#39;s notice without compensation and prior notice. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Wintek Computer reserves the right to cancel any order in event of an error or omission in the description or pricing information or pictorial representation, without compensation or prior notice. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> <b>This Agreement super-cedes any undertaking verbal, written or otherwise between Wintek Computer&#39;s representative and any customer or prospective customer. </b></font></td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="3"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table10"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1"> PAYMENT</font></b></font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> We accept Credit Card, Money Order and Cashier&#39;s Check </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Money Order and Cashier&#39;s Check must be cleared before the system is shipped. </font></td> </tr> <tr> <td width="2%"> <img height="12" src="Pictures/blkdot.gif" width="11"></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Orders paid for with Money Order or Cashier&#39;s Check are usually kept open for five working days. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> We do not accept personal checks </font> </td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> <b>We do not accept international credit cards. </b></font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Credit card information must be verifiable with the issuing bank. </font> </td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> If the billing and shipping address are different, the Credit/Debit card issuing bank must be notified and asked to make a notation on the account of the intended ship to address. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Any delay in verifying your information will result in delay in processing your order. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Shipping to the billing address will reduce this type of delay. </font></td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="3"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table11"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1"> SHIPPING</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> <b>Shipping charges whether initial or subsequent are NOT REFUNDABLE. </b> </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> We do not ship to any P.O Boxes, APO/AFO and outside of the continental United States, Alaska, and Hawaii or third party address. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> <b>The shipping and billing address must be the same.</b> If not, the purchaser must inform the credit/debit card issuing company instructing that a notation be made of the different &#39;ship to&#39; address on the account prior to placing the order. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <span style="color: #545454">Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> will not be responsible or liable for the loss of or damage to any package(s) left at the Purchaser&#39;s premises by the carrier. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The purchaser is responsible for paying any freight charges incurred by refused shipment(s), unclaimed goods and undeliverable packages. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <span style="color: #545454">Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> will make every effort to deliver on time. However, we shall not be held liable or responsible for delay or lost shipments. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Systems are usually shipped within five business days. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> If component forming part of a system configuration is out of stock, discontinued or otherwise become unavailable, the purchaser will be informed, in a timely manner, of any intended substitution. A response to the notification is required within forty eight hours failure to which the order will be automatically cancelled. </font> </td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="47"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table12"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1"> CONTACT INFORMATION</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <img height="12" src="Pictures/blkdot.gif" width="11"></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The Purchaser must provide an active email address &amp; A day time telephone number at which contact can be made if further assistance is needed to expedite the processing of the order. </font> </td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="3"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table13"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1"> STANDARD WARRANTY</font></b></font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Warranty is available only to the original purchaser. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <span style="color: #545454">Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> desktop computers are backed by a three-years carry in parts and lifetime labor warranty unless otherwise specified and agreed to by the purchaser. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Notebook computers are sold with a one year carry in parts and labor warranty. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The warranty period begins from the date the item is shipped from our warehouse. </font></td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="3"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table14"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1">30 DAYS MONEY BACK GUARANTEE (for Online Orders Only )</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The system may be returned within 30 days for a refund less 15% restocking fee (excluding any shipping charges). </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The 30 day period begins to run from the day the merchandize is shipped and include Saturdays, Sundays and holidays. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Any system returned under the money back provision must be returned 100% complete in the original shipping package without physical damage with all accessories, manuals, documents, driver disk, recovery disk, any other disk or diskette or documentation sold with the system and in a re-saleable condition. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Systems returned physically damaged will be refused by </font> <span style="color: #545454">Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> or returned to the shipper freight collect. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Systems returned incomplete under this provision will be returned to the customer freight collect or at </font> <span style="color: #545454">Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top">&#39;s discretion a fee will be deducted from the amount to be refunded for the missing item(s). </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> No refund on software if not returned in the original condition and package in which it was shipped without scratches or any mutilation whatever. </font></td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="3"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table15"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1"> WARRANTY VOID IF</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The bar code / tamper sticker is removed partially or completely, removed and replaced or repositioned, torn or mutilated or tampered with in any way. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The system returned is abused, mishandled, modified, or altered in anyway. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The original system specification and configuration is altered in any way without written approval from </font> <span style="color: #545454">Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top">. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> System returned is <b>physically damaged. </b></font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The system returned is insufficiently or improperly packaged</font><font face="Verdana, Arial, Helvetica, sans-serif" color="#669933" size="1"><b> </b></font></td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="3"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table16"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1"> TECHNICAL SUPPORT</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> <b>We offer life time technical support over the phone from 10:00am to 5:00pm EST Monday to Friday except on holidays. Our skilled and knowledgeable technicians may be reached at (212) 576-1536 or by emailing tech@wintek-intl.com</b></font></td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="3"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table17"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1">RETURN MERCHANDIZE AUTHORIZATION (RMA)</font></b></font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> RMA number will not be issued without </font><span style="color: #545454"> Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Technical Department recommendation </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> RMA number is issued after our technician(s) have determined that it is necessary to return the system for repairs. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Please call 1-212-576-1536 to speak with one of our technicians. You must provide your invoice number, serial number of the system and the date of purchase before technical support commences. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> After diagnosis the RMA Department will, if necessary, issue a RMA number with the necessary instructions via email. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> System cannot be returned without RMA number. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> RMA number is valid for 14 days including the day of issue </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> Customer is responsible for the return shipping charges. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> If the defect is as a consequence of hardware failure </font> <span style="color: #545454">Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> will absorb the shipping charge to return the merchandize to the customer. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> All repaired merchandise is returned by Fedex Saver. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> RMA turn around time is less than seven business days</font></td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="3"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table18"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1"> SOFTWARE CONFLICT</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> To resolve issues arising from software conflicts a technical fee of $65.00 per hour will be charged to the relevant account before the system is returned to the customer. </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> If the problem is software related the customer must pay two way shipping to and from </font> <span style="color: #545454">Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> in addition to the hourly fee. </font> </td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="3"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table19"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1">DATA LOSS</font></b></font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> The customer is responsible for backing up all data before the system is sent in for repairs. </font></td> </tr> <tr> <td width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td width="98%"> <span style="color: #545454">Wintek Computer</span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> will not be responsible or liable for data loss due to repair or as a consequence of any action on our part.</font></td> </tr> </table> </td> </tr> <tr vAlign="center"> <td vAlign="top" height="79"> <table cellSpacing="5" cellPadding="0" width="100%" border="0" id="table20"> <tr> <td colSpan="2" height="28"> <font face="Verdana, Arial, Helvetica, sans-serif" size="3"> <b><font color="#529f1c" size="1"> CONSEQUENTIAL DAMAGE</font></b></font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td vAlign="top" width="98%"> <font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"> <b>We are not responsible or liable for any damage to any software,equipment,accessories, components, or any other device(s) attached to or used in conjunction with any system sold or replaced by us. </b> </font></td> </tr> <tr> <td vAlign="top" width="2%"> <font face="Verdana, Arial, Helvetica, sans-serif" color="#333333" size="1"> <img height="12" src="Pictures/blkdot.gif" width="11"></font></td> <td vAlign="top" width="98%"> <span style="color: #545454"><b>Wintek Computer</b></span><font style="font-size: 11px; color: #545454; font-family: Arial, Helvetica, Verdana,sans-serif" valign="top"><b>, its affiliates or susidiaries or their respective directors, employees, representatives or agents shall not be liable for any damages be it special, incidental, consequential, punitive, indirect or otherwise, including but not limited to loss of data, use, profits however caused whether through breach of contract, negligence, or otherwise, and whether Wintek Computer was advised of the likelyhood of such damages or not. </b></font></td> </tr> </table> </td> </tr> </table> &nbsp;</td> </tr> <tr> <td id="_ctl0_BottomPane" valign="top" class="BottomPane">0</td> </tr> </table> </td> </tr> <tr> <td> <table class="Normal" border="0" width="100%" cellspacing="0" cellpadding="0"> <tr bgcolor="#ed6523"> <td><img border="0" src="spacer.gif" width="2" height="2"></td> </tr> <tr bgcolor="#ededed"> <td> <span id="copyright" style="width: 300px;"> <span id="_ctl0_wdfCOPYRIGHT_lblCopyright" class="lblFooter"> Copyright (c) 2007 Wintek Computer</span></span><span id="footerLinks" style="width: 600px; 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